I.i. All information contained on the registration form is confidential. StudyPower reserves the right to share information with the client's tutor and/or instructor as applicable.
I.ii. Clients will receive a welcome email to confirm registration. The email will include the weekly schedule of lessons. Modifications to a schedule may be requested and approved via StudyTools.
II.i Clients will be invoiced for the first month’s lessons and must be paid in advance.
II.ii Additional invoices are emailed to clients in the middle of each month.
II.iii Payment should be received within 14 days after the invoice has been sent. Failure to do so may result in the termination of membership and/or legal action.
III.i. Cancellations of a StudyBuddy or StudySkills lesson must be made at least 24 hours in advance via StudyTools. Any cancellation made on the day of the lesson or a ‘no-show’ is counted as a completed lesson.
III.ii. Clients who miss a StudySkills class can request an online summary of the lesson.
IV.i. In the event a tutor is unable to complete the requested number of StudyBuddy lessons, a replacement tutor will be provided.
IV.ii. Any information related to the progress of the student is transferred to the new tutor and the StudyBuddy lessons continue as agreed.
V.i. Clients may not reproduce, share, sell or imitate any StudyPower product or service under any circumstance without prior written consent.
V.ii. StudyBuddy tutors are contracted to StudyPower and may not be solicited for private tutoring lessons for a minimum period of 6 months after completing the agreed schedule.
V.iii. StudyPower reserves the right to terminate the membership of any student who is considered to have mistreated an individual and/or any material. Clients are liable for any damages incurred.
V.iv. StudyPower is a provider of educational resources to support students in their learning and is not liable for the student's school performance and/or results under any circumstance.